Legal notice

Date: 23 September 2026

1. Who operates this website

This website (enerdrive.com.au) is operated by Dometic Power & Control (Enerdrive) Pty Ltd, ABN 16 650 216 381, of 3/11 Millennium Place, Tingalpa QLD 4173, Australia, trading as Dometic Mobile Power and as part of the Dometic Group ("Dometic", "we", "us", "our").

2. Contact us

You can contact us using the contact form on this website. Messages submitted through the form generate an email that is captured in our Zendesk system and managed by our internal sales and customer support team.

3. Intellectual property

All content on this website — including text, product images, logos, the Enerdrive and Dometic names and marks, and the site design — is owned by or licensed to Dometic and is protected by Australian and international copyright and trade mark law. You may view and download content for personal, non-commercial use only. No part of this website may be reproduced, distributed or used for commercial purposes without our prior written consent.

4. Accuracy of information

We take reasonable care to keep product descriptions, specifications, pricing and stock information accurate and current, but errors can occur — particularly during and immediately after the migration from our previous website. Where a genuine pricing or listing error occurs, we reserve the right to correct it and to cancel or amend an affected order, and will contact the customer directly if that happens. We may update or remove content, and change prices, without prior notice.

5. Third-party links and content

This website may link to third-party websites — including payment providers (Afterpay, Zip, PayPal), carriers, and stockist or dealer sites — for convenience. We don't control and aren't responsible for the content, accuracy or practices of third-party sites, and a link doesn't imply endorsement.

6. Your consumer guarantees

Nothing in this notice, or in any other policy on this website, excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law: you're entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage, along with repair or replacement for goods that fail to be of acceptable quality where the failure doesn't amount to a major failure.

7. How this notice fits with our other policies

This is a short identification notice, not the full terms of sale. The documents below govern the detail and take precedence on the topics they cover:

  • Terms & Conditions — the contract that applies when you buy from us. Now created and hosted on Shopify.
  • Privacy Policy — how we collect, use and store your personal information. Now created and hosted on Shopify.
  • Warranty Policy — product warranty terms, separate from your consumer guarantee rights above.
  • Shipping Policy — dispatch, delivery timeframes and freight arrangements for the DTC store, including dangerous-goods handling for lithium battery products.

8. Governing law

This notice, and your use of this website, is governed by the laws of Queensland, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Queensland.

9. Changes to this notice

We may update this notice from time to time. The version published on the website at the time you use it applies.